Terms of service

PO Box 122, 1708 Spring Green Blvd, Suite 120, Katy, TX 77494


Here's the updated policy with your address:

RETURNS & REFUND POLICY — US

Last updated: May 2026

FAULTY OR DAMAGED ITEMS

If you receive a faulty, damaged or incorrect item please contact us within 48 hours of receiving your order at info@intrinsicshop.com with a description and photograph of the issue. We will arrange a replacement or full refund at no cost to you including return shipping.

OPENED OR USED PRODUCTS

For hygiene reasons we are unable to accept returns of opened or used products unless they are faulty or not as described.

YOUR RIGHT TO CANCEL

You may cancel your order within 14 days of receiving your goods provided the items are unopened and in their original condition. To exercise your right to cancel please contact us at info@intrinsicshop.com before the cancellation period expires.

RETURNING YOUR ORDER

If you wish to return an unopened item you must contact us within 14 days of receiving your order. You are responsible for the cost of return shipping unless the item is faulty or not as described.

Please return items to:
Intrinsic Skincare
PO Box 122
1708 Spring Green Blvd, Suite 120
Katy, TX 77494

We recommend using a tracked return service as we cannot be responsible for items lost in transit.

REFUNDS

Once we receive your returned item we will process your refund within 14 days. Your refund will include the original delivery cost where you are returning your entire order.

Refunds are issued to the original payment method.

GIFT CARDS

Gift cards are non-refundable and cannot be exchanged for cash.

CONTACT

For all returns and refund queries please contact us at info@intrinsicshop.com

We aim to respond to all queries within 1-2 business days.

Please confirm your US contact email and I'll finalise it completely.


Email address is wrong. Should be info@intrinsicshop.co.uk


Here's the corrected final policy:

RETURNS & REFUND POLICY — US

Last updated: May 2026

FAULTY OR DAMAGED ITEMS

If you receive a faulty, damaged or incorrect item please contact us within 48 hours of receiving your order at info@intrinsicshop.co.uk with a description and photograph of the issue. We will arrange a replacement or full refund at no cost to you including return shipping.

OPENED OR USED PRODUCTS

For hygiene reasons we are unable to accept returns of opened or used products unless they are faulty or not as described.

YOUR RIGHT TO CANCEL

You may cancel your order within 14 days of receiving your goods provided the items are unopened and in their original condition. To exercise your right to cancel please contact us at info@intrinsicshop.co.uk before the cancellation period expires.

RETURNING YOUR ORDER

If you wish to return an unopened item you must contact us within 14 days of receiving your order. You are responsible for the cost of return shipping unless the item is faulty or not as described.

Please return items to:
Intrinsic Skincare
PO Box 122
1708 Spring Green Blvd, Suite 120
Katy, TX 77494

We recommend using a tracked return service as we cannot be responsible for items lost in transit.

REFUNDS

Once we receive your returned item we will process your refund within 14 days. Your refund will include the original delivery cost where you are returning your entire order.

Refunds are issued to the original payment method.

GIFT CARDS

Gift cards are non-refundable and cannot be exchanged for cash.

CONTACT

For all returns and refund queries please contact us at info@intrinsicshop.co.uk

We aim to respond to all queries within 1-2 business days.

That's ready to paste straight into your US Shopify store.


It is July now


Here's the corrected final policy:

RETURNS & REFUND POLICY — US

Last updated: July 2026

FAULTY OR DAMAGED ITEMS

If you receive a faulty, damaged or incorrect item please contact us within 48 hours of receiving your order at info@intrinsicshop.co.uk with a description and photograph of the issue. We will arrange a replacement or full refund at no cost to you including return shipping.

OPENED OR USED PRODUCTS

For hygiene reasons we are unable to accept returns of opened or used products unless they are faulty or not as described.

YOUR RIGHT TO CANCEL

You may cancel your order within 14 days of receiving your goods provided the items are unopened and in their original condition. To exercise your right to cancel please contact us at info@intrinsicshop.co.uk before the cancellation period expires.

RETURNING YOUR ORDER

If you wish to return an unopened item you must contact us within 14 days of receiving your order. You are responsible for the cost of return shipping unless the item is faulty or not as described.

Please return items to:
Intrinsic Skincare
PO Box 122
1708 Spring Green Blvd, Suite 120
Katy, TX 77494

We recommend using a tracked return service as we cannot be responsible for items lost in transit.

REFUNDS

Once we receive your returned item we will process your refund within 14 days. Your refund will include the original delivery cost where you are returning your entire order.

Refunds are issued to the original payment method.

GIFT CARDS

Gift cards are non-refundable and cannot be exchanged for cash.

CONTACT

For all returns and refund queries please contact us at info@intrinsicshop.co.uk

We aim to respond to all queries within 1-2 business days.

Ready to paste into your US Shopify store.


Please could you provide a US specific 'Terms of Service ' policy. This is the UK one. Here is your UK Terms of Service — ready to paste: TERMS OF SERVICE Intrinsic Skincare Limited Company Registration Number: 16014472 115 Merton Road, London, SW19 1ED [info@intrinsicshop.co.uk](mailto:info@intrinsic-sc.com) Last updated: May 2026 1. INTRODUCTION By accessing and using intrinsicshop.co.uk you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree to these terms please do not use this website. 2. ABOUT US Intrinsic Skincare Limited is a company registered in England and Wales under company number 16014472. Our registered address is 115 Merton Road, London, SW19 1ED. 3. ORDERING By placing an order through our website you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into a binding contract
  • The information you provide is accurate and complete We reserve the right to refuse or cancel any order at our discretion. If we cancel your order after payment has been taken we will issue a full refund within 14 days.
  • PRICING All prices are displayed in GBP and are inclusive of any applicable taxes. We reserve the right to change prices at any time without notice. The price you pay is the price displayed at the time of placing your order.
  • PAYMENT Payment is taken at the time of ordering. We accept all major credit and debit cards. All payments are processed securely. We do not store your payment details.
  • DELIVERY Delivery is subject to our Shipping Policy which forms part of these Terms of Service. Please refer to our Shipping Policy for full details of delivery timeframes, costs and procedures.
  • RETURNS & REFUNDS Returns and refunds are subject to our Returns & Refund Policy which forms part of these Terms of Service. Your statutory rights under the Consumer Contracts Regulations 2013 are not affected.
  • PRODUCT INFORMATION We make every effort to ensure product descriptions, ingredients and images are accurate. However we cannot guarantee that your device displays colours accurately. Product formulations may occasionally change — please always check the ingredients list on the product packaging before use, particularly if you have allergies or sensitivities.
  • SKINCARE ADVICE The information provided on this website is for general informational purposes only and does not constitute medical advice. If you have a skin condition, allergy or medical concern please consult a qualified healthcare professional before using our products. Always patch test new products before full use.
  • INTELLECTUAL PROPERTY All content on this website including text, images, logos and product descriptions is the property of Intrinsic Skincare Limited and may not be reproduced, distributed or used without our prior written consent.
  • LIMITATION OF LIABILITY To the fullest extent permitted by law, Intrinsic Skincare Limited shall not be liable for any indirect, incidental or consequential loss arising from the use of our products or website. Our liability is limited to the value of the goods purchased.
  • PRIVACY Your use of this website is also governed by our Privacy Policy. Please refer to our Privacy Policy for full details of how we collect, use and protect your personal data.
  • GOVERNING LAW These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  • CHANGES TO THESE TERMS We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.
  • CONTACT For any questions regarding these Terms of Service please contact us at: Intrinsic Skincare Limited 115 Merton Road London SW19 1ED [info@intrinsicshop.co.uk](mailto:info@intrinsic-sc.com)

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TERMS OF SERVICE

Intrinsic Skincare LLC
PO Box 122, 1708 Spring Green Blvd, Suite 120, Katy, TX 77494
info@intrinsicshop.co.uk

Last updated: July 2026

1. INTRODUCTION

By accessing and using our US website you agree to be bound by these Terms of Service. Please read them carefully before placing an order. If you do not agree to these terms please do not use this website.

2. ABOUT US

Intrinsic Skincare is a skincare brand operating in the United States. Our mailing address is PO Box 122, 1708 Spring Green Blvd, Suite 120, Katy, TX 77494.

3. ORDERING

By placing an order through our website you confirm that:

  • You are at least 18 years of age
  • You are a resident of the United States
  • You are legally capable of entering into a binding contract
  • The information you provide is accurate and complete

We reserve the right to refuse or cancel any order at our discretion. If we cancel your order after payment has been taken we will issue a full refund within 14 days.

4. PRICING

All prices are displayed in USD and are exclusive of applicable state and local sales tax. Sales tax will be calculated and applied at checkout where required by law. We reserve the right to change prices at any time without notice. The price you pay is the price displayed at the time of placing your order.

5. PAYMENT

Payment is taken at the time of ordering. We accept all major credit and debit cards. All payments are processed securely. We do not store your payment details.

6. DELIVERY

Delivery is subject to our Shipping Policy which forms part of these Terms of Service. Please refer to our Shipping Policy for full details of delivery timeframes, costs and procedures.

7. RETURNS & REFUNDS

Returns and refunds are subject to our Returns & Refund Policy which forms part of these Terms of Service. Please refer to our Returns & Refund Policy for full details.

8. PRODUCT INFORMATION

We make every effort to ensure product descriptions, ingredients and images are accurate. However we cannot guarantee that your device displays colours accurately. Product formulations may occasionally change — please always check the ingredients list on the product packaging before use, particularly if you have allergies or sensitivities.

Our products are cosmetic products and are not intended to diagnose, treat, cure or prevent any disease or medical condition. These statements have not been evaluated by the Food and Drug Administration (FDA).

9. SKINCARE ADVICE

The information provided on this website is for general informational purposes only and does not constitute medical advice. If you have a skin condition, allergy or medical concern please consult a qualified healthcare professional before using our products. Always patch test new products before full use.

10. INTELLECTUAL PROPERTY

All content on this website including text, images, logos and product descriptions is the property of Intrinsic Skincare and may not be reproduced, distributed or used without our prior written consent.

11. DISCLAIMER OF WARRANTIES

Our products and website are provided on an "as is" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted or error-free.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Intrinsic Skincare shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the value of the goods purchased.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Intrinsic Skincare and its officers, employees and agents from any claims, damages or expenses arising from your use of our website or products or your violation of these Terms of Service.

14. PRIVACY

Your use of this website is also governed by our Privacy Policy. Please refer to our Privacy Policy for full details of how we collect, use and protect your personal data. Our privacy practices comply with applicable US federal and state privacy laws.

15. CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our Privacy Policy for further details.

16. GOVERNING LAW

These Terms of Service are governed by the laws of the State of Texas without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Texas.

17. DISPUTE RESOLUTION

In the event of any dispute arising from these Terms of Service or your use of our website, we encourage you to contact us first at info@intrinsicshop.co.uk to seek an informal resolution before pursuing formal legal action.

18. CHANGES TO THESE TERMS

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.

19. CONTACT

For any questions regarding these Terms of Service please contact us at:

Intrinsic Skincare
PO Box 122
1708 Spring Green Blvd, Suite 120
Katy, TX 77494
info@intrinsicshop.co.uk